Ridge

Ridge attributes and aspirations

tangram animationtangram figures

Tangram9

A tangram is a Chinese puzzle consisting of a square cut into five triangles, a square and a rhombus, to be reassembled into different figures. We have reinvented the puzzle and given it two more pieces. This new Tangram9, as we call it, is a metaphor for the nine attributes that make up Team Ridge. Each of these attributes is described through the links below. Viewed alone they explain a single facet of Team Ridge. Viewed together the individual parts combine to form the whole picture, giving Ridge its definition and character.

purpose

PURPOSE – REALISING PROPERTY VISIONS

From minor repairs to wholesale regeneration; from traditional to cutting edge; from refurbishment to new-build; from public toilets to palaces; in all sectors whatever your property dreams, we'll help make them real. 

purpose
identity

IDENTITY – COMMERCIAL MACHINE

We're in business to provide exceptional service to our clients. The majority of our work comes from repeat instructions, including a significant number of customers who have been with us for many years. They stay with us because we deliver. We stand or fall on the quality of our work. To perform at this level day-in day-out since our establishment in 1946 demands that we impose exacting standards on ourselves. We run our business to the highest standards for the benefit of our clients. 

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energy

ENERGY– ENTREPRENEURIAL SPIRIT

On the one hand Ridge is seen to be solid and reliable, it has been said that ‘you can depend on Ridge’. On the other, we have an entrepreneurial spirit that comes from being an independent partnership in control of our own destiny. We know that we're only as good as our last instruction. This is the source of energy that propels us on, while our solidity keeps us on track.

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creativity

CREATIVITY - ALL ANGLES

At Ridge we aim to do more for our clients than simply dot the ‘I’s and cross the ‘T’s. We want to give them ideas and property solutions that enhance their business. Every instruction that we receive is looked at from all angles to ask, ‘what innovation and additional benefits could Ridge offer on this brief, over and above what has been asked for?’ 

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Motion

MOTION - AGILE THINKING

Despite what they say about the tortoise, the reality is that we live in a world that demands speed and agility. We work hard to stay nimble and have structured our business into a matrix of disciplines through interconnected offices to keep fleet of foot. It helps keep alive the entrepreneurial spirit that can be all too easily lost in larger, more bureaucratic, businesses. We're always hungry for new challenges that stretch and tone our capabilities. 

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passion

PASSION - TAKE PRIDE ‘BE THE BEST’

The best teams have a competitive spirit running through their veins. We encourage a sense of competitiveness both within Ridge and for Ridge. It's what drives us to continuously improve what we do, while also being able to take pride in what we have done. Our customers will see this spirit come alive through our ardent emphasis on client service and our desire to keep raising the bar on our own standards time after time. 

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Balance

BALANCE - ALL FOR ONE AND ONE FOR ALL

A balanced distribution of energy is as necessary for an organisation to function effectively as it is for a gear system; like a damaged sprocket, a de-motivated employee could throw everything off course. People stay with Ridge for a long time and many of our team started their careers with us - there's nothing we like more than to grow our own. Not only does it enable us to offer continuity to our clients, but it also gives us solid foundations for our team-based approach. 


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openness

OPENNESS - NO BARRIERS

Our open-plan environment is designed to encourage free and fluid communication between our different specialists. It creates the kind of informal cross-discipline communication that spirals up towards new possibilities and leads to more creative solutions. We are committed to openness and transparency between ourselves, with our clients and suppliers. Our team ethic is founded on honest communication, trust and a tendency to say ‘why not?’ 


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closeness

CLOSENESS - IN IT TOGETHER

There's nothing like working in Formula One to appreciate the power of the team. We see different aspects of the importance of teamwork with all our clients: from the Emergency Services, who need to trust their colleagues completely in a crisis; through to charities and social housing providers, who achieve great things.


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