Ralph Lachmann, The Open University
Excellent service. Attentive to key dates in programme. Accurate cost consultancy. Excellent of expertise and ongoing client relationship with OU. Good value for money. Accurate interpretation of OU requirements. Current documents to a high standard. Always flexible to meet change to brief and project time frame. Always available on telephone, email and able to attend site when required. Key contacts always available to consult on project issues. Key factors; expertise, reliability, knowledge of our organisation, flexibility in approach, accuracy and reliability of information. Value for money.